PRIVACY POLICY

Planet Ganges Consulting Private Limited

Including Career3X ProgrammesLast Updated: [26-March 2026]

At Planet Ganges Consulting Private Limited, we are committed to protecting the privacy of every individual who engages with our corporate consulting services and our B2C learning programmes under the Career3X brand. This Privacy Policy ("Policy") outlines how we collect, use, store, and protect your data when you engage with us through our websites, registration forms, payment portals, or any other digital communication channel.

By accessing our websites or submitting your information through our forms, you consent to the collection, storage, and use of your Personal Data as outlined in this Policy.

This Policy Applies To

This Policy is published in compliance with applicable data protection laws, including:

  • Section 43A of the Information Technology Act, 2000 (IT Act)
  • Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules)
  • The Digital Personal Data Protection Act, 2023 (DPDPA)
  • Rule 3(1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021
  • The General Data Protection Regulation (EU) 2016/679 (GDPR), to the extent applicable
1
Definitions
1.1 Company

"Company" refers to Planet Ganges Consulting Private Limited, which may also be referred to as "we," "us," or "our" throughout this Policy. The Company is engaged in the business of organisational transformation, providing tailored interventions in the areas of culture, climate, and leadership capability. The Company also operates the Career3X brand, which offers B2C learning and development programmes directly to individual professionals.

1.2 B2C Programmes

"B2C Programmes" refers to the individual-facing, paid learning and development programmes offered by the Company directly to working professionals under the Career3X brand. These currently include:

  • Career3X Checkpoint — A live webinar-format diagnostic session for mid-career professionals, delivered via video conferencing platform.
  • Career3X Blueprint — A structured two-day working programme for mid-career professionals, involving psychometric assessment, coaching, and career strategy development.
  • Career3X Stewardship — An ongoing mentorship and leadership development programme for senior professionals. Further details will be published when the programme is launched.

These programmes may involve the collection of personal information, registration details, payment data, and participation records. This Policy applies to all data collected in connection with the B2C Programmes.

1.3 Corporate Services

"Corporate Services" refers to the organisational consulting and capability development programmes offered by the Company to corporate clients, including but not limited to Leadership Acceleration Capability Enhancement (LACE), Search-Assessment-Transition (SAT), Vision-Strategy-Alignment (VSA), and Development-Review & Rewards-Pivot (DRP).

1.4 Cookies

"Cookies" are small data files placed on your device by our website to enhance user experience. We use essential cookies necessary for basic site functionality. These help us recognise your browser, remember your preferences, and improve our services based on how users interact with our content.

1.5 Device

"Device" means any internet-enabled equipment such as mobile phones, tablets, laptops, or desktop computers used by you to access our websites, services, or digital platforms.

1.6 Personal Data

"Personal Data" means any information that identifies or can reasonably be linked to a specific individual. This includes but is not limited to your name, contact details, email address, postal address, professional details, payment information, or any other identifiers you share while using our services or registering for our programmes.

1.7 Platform

"Platform" refers to our official websites at www.planetganges.com and career3x.planetganges.com, mobile interfaces, digital content portals, registration pages, or any authorised digital channel used to collect or display information about our services and programmes.

1.8 Service Provider / Data Processor

"Service Provider" or "Data Processor" means any third party engaged by the Company to support operations such as email platforms, video conferencing, payment processing, customer relationship management, communication tools, or web hosting. These parties process personal data on our behalf and are bound by confidentiality and data protection obligations.

2
Information Collection
2.1 Information You Provide Directly

When you engage with the Company — including by registering for a B2C Programme, submitting a query through our website, requesting a callback, or contacting us via email — you may be asked to provide information. This may include:

  • Your full name and professional title
  • Email address and phone number
  • Organisation name and industry
  • Years of professional experience
  • City and country of residence
  • Payment details (processed through third-party payment gateways)

This information is collected to respond to your enquiries, process your programme registration, deliver services, and manage communications.

2.2 Information Collected Automatically

We may automatically gather certain technical information when you interact with our websites. This can include details such as your IP address, browser type, device information, and how you navigate our sites. This information helps us optimise the functionality of our website, troubleshoot technical issues, and analyse website performance.

2.3 Information from Third Parties

Occasionally, we may receive your information through third-party sources such as digital marketing platforms, referral partners, business directories, or lead generation campaigns, where such parties are lawfully permitted to share your data. We use this information solely to respond to your enquiries or offer relevant solutions in line with this Policy and applicable data protection laws. You may contact us at any time to request, review, or delete such data.

2.4 Payment and Registration Data (B2C Programmes)

When you register for a paid B2C Programme such as Career3X Checkpoint or Career3X Blueprint, we collect registration and payment-related information for the purpose of processing your enrolment.

Important: We do not store your full payment card details on our servers. Payment transactions are processed securely through third-party payment gateways, and the payment gateway's own privacy policy governs the handling of your financial data. We strongly encourage you to review the relevant payment gateway's privacy policy before completing a transaction.

We retain records of completed transactions for accounting, tax compliance, and legal purposes.

3
How We Use Your Information

The information we collect may be used for the following purposes:

  • To respond to your enquiries and provide information about our services and programmes.
  • To process registrations, generate invoices, and manage your enrolment in B2C Programmes.
  • To deliver and support the services or programmes you have registered for, including sending joining instructions, session materials, and follow-up communications.
  • To monitor how users interact with our websites to enhance user experience and ensure smooth functionality.
  • To communicate with you regarding programme updates, service availability, offers, or support-related information, via email or phone, based on your communication preferences.
  • To maintain the safety of our websites, detect suspicious activity, and ensure that your interaction with our services remains secure and reliable.
Live Session Participation and No-Recording Policy

Career3X Checkpoint is conducted as a live session only and is not recorded or distributed to participants or third parties. Participant contributions during the session — including chat responses, questions submitted, and self-reflection exercises — are used solely to facilitate the live session experience and are not stored, published, attributed, or shared beyond the session itself. Session content, frameworks, and intellectual property shared during any Career3X Programme remain the exclusive property of Planet Ganges Consulting Private Limited.

4
Sharing Your Information

The Company values your trust and is committed to handling your Personal Data responsibly. We may share your information under the following circumstances:

4.1 With Your Approval

We will only share your personal details with third parties if you have given clear permission. For example, if you opt to participate in collaborations, testimonials, or promotional campaigns, we will request your consent before using or disclosing any Personal Data.

4.2 With Support Partners

In order to respond to your enquiries and deliver our services effectively, we may share limited information with trusted partners such as digital marketing agencies, communication service providers, or technical support vendors. These parties are bound by confidentiality and data protection obligations.

4.3 Programme Delivery Platforms

To deliver our B2C Programmes and manage participant communications, we share relevant Personal Data with third-party platforms that act as data processors on our behalf. These currently include:

  • Video conferencing platforms (such as Zoom Video Communications, Inc.) for live programme delivery
  • Customer relationship management and marketing automation platforms (such as Go High Level) for registration management, email communication, and follow-up sequences
  • Payment gateway providers for secure transaction processing

Each of these platforms operates under its own privacy policy and data protection commitments. By registering for a B2C Programme, you acknowledge that your data will be processed by these platforms for the purposes of session delivery and programme-related communications.

4.4 Legal Compliance

If required by law, regulation, or government request, we may disclose your Personal Data to meet legal obligations. This includes responding to legal notices, audits, court orders, or enforcement requests in accordance with applicable laws.

4.5 Safety and Protection

In cases where we believe it is necessary to safeguard our users, clients, team members, or the business, we may disclose information to appropriate authorities such as law enforcement agencies, cybercrime cells, data protection regulators, or other relevant government or statutory bodies to investigate or prevent fraud, abuse, or security breaches.

4.6 Business Transitions

If there is a merger, restructuring, or change in ownership of the Company, your Personal Data may be transferred to the new entity. We will notify you of such changes and how your information may be managed going forward.

5
Cookies and Tracking Technologies

When you visit our websites, small data files known as Cookies may be placed on your device. These help us remember your preferences, enhance your browsing experience, and understand how visitors use our sites. By continuing to browse or interact with our websites, you agree to our use of Cookies as outlined in this Policy.

Types of Cookies We Use:

  • Essential Cookies: These are necessary for core website functions such as enabling smooth navigation, securing your browsing sessions, and maintaining page stability. Without these, certain essential features of the site may not function correctly.
  • Performance and Analytics Cookies: Not currently in active use. These would help us collect data on website traffic and user interactions to improve site usability and performance.
  • Advertising Cookies: With your consent, we may use these to deliver relevant promotions or offers, either on our sites or through third-party platforms, based on your interaction with our content or services.
Managing Your Cookies: You can control or disable Cookies through your browser settings at any time. Please note that disabling Cookies may limit certain functionalities of our websites or affect the smooth delivery of our online services and programmes.
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Social Media and Public Platforms

The Company engages with clients, users, and the wider community through platforms such as Instagram, Facebook, YouTube, LinkedIn, and other online forums. Please note that any information or content you choose to share on these platforms may become publicly accessible. Depending on your privacy settings and the terms of use of these platforms, your shared information may be collected, used, or shared by others beyond our control.

We advise you to exercise discretion when sharing personal or sensitive information on social media or public platforms. The Company is not responsible for the use, access, or sharing of information by third parties on external channels. We recommend reviewing and adjusting the privacy settings of any platform you use.

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Data Security

The Company employs robust administrative, technical, and physical measures to protect Personal Data. These include encrypted storage systems, firewalls, secure servers, password protection, and internal access controls to prevent unauthorised access, loss, or misuse of information.

Personal Data is accessible only to authorised team members or service partners who require it for service delivery, customer support, or payment processing. All individuals granted access are bound by confidentiality obligations.

The Company does not sell, export, or share user data with third parties beyond what is necessary for legitimate business operations as described in this Policy.

Where our websites contain links or redirects to third-party websites, the Company is not responsible for the privacy practices, data security, or content of such external sites. Any access to or interaction with third-party websites is solely at the user's own discretion and risk and is governed by the respective third party's terms and privacy policies.

The Company conducts periodic internal reviews and system audits to ensure data protection protocols remain updated. Any identified vulnerabilities are promptly addressed.

While adhering to industry standards, the Company acknowledges that no system is entirely immune to risk. In the event of a data breach, we will take immediate steps to notify affected individuals and comply with applicable regulations.
8
Phishing and Fraud Prevention

Protecting your Personal Data is of utmost importance to us. Please be aware of phishing scams where unauthorised individuals may attempt to pose as our representatives to obtain sensitive details such as passwords, payment information, or personal credentials.

We will never ask for such information through unsolicited messages, emails, or unverified links. Always verify the authenticity of any communication claiming to be from us. If you receive suspicious messages or have any doubts, please contact us immediately through our official communication channels listed in Section 14.
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Your Rights and Choices

You have the following rights in relation to your Personal Data held by the Company:

Access

You have the right to access the Personal Data we hold about you in connection with our services and programmes.

Correction

If any of your information is outdated or incorrect, you may request a correction to ensure we maintain accurate records.

Portability

Where applicable, you may request the transfer of your Personal Data to another authorised service provider.

Deletion

You may request the deletion of your Personal Data from our records, provided it does not conflict with any legal or contractual obligations.

Opt-Out from Marketing

You may opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly. This does not affect transactional communications for a programme you have registered for.

To exercise any of these rights, please contact us at the details provided in Section 14.

10
Retention of Your Information

We retain your Personal Data only for as long as necessary to fulfil the purposes for which it was collected — whether related to programme registration, service delivery, client communications, payment records, or general platform use. We also retain information to comply with legal and regulatory obligations, or for legitimate business interests such as handling disputes and enforcing our agreements.

Transactional and payment records are retained for the minimum period required by applicable tax and accounting laws in India. Once data is no longer required, we take appropriate steps to securely delete or anonymise it in line with our internal data management policies.

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Children's Privacy Protection

Our services and programmes, including all Career3X B2C Programmes, are intended for working professionals and are designed for individuals who are 18 years of age or older. We do not knowingly collect or solicit Personal Data from individuals under 18. If we become aware that such data has been collected without proper consent, we will take prompt steps to delete it from our systems and ensure full compliance with applicable child data protection laws.

12
Legal Compliance and Disclosures

The Company adheres strictly to applicable laws and legal processes. We may disclose your Personal Data when legally required — such as in response to a court order, legal summons, or government request — or when necessary to protect our rights, respond to fraud, or ensure the safety of our users and services. In all such cases, we will limit disclosure to the minimum information necessary.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, regulatory requirements, or programme offerings. In the event of significant changes, we will notify you through our websites, email, or other official communication channels. The "Last Updated" date at the top of this Policy will also be revised. We encourage you to review this Policy periodically to stay informed on how your data is handled.

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How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your Personal Data, please contact us through any of the following channels:

Company
Planet Ganges Consulting Private Limited
Corporate Website
Career3X Website
Address
E-606, Mantri Elegance Apartments, N.S. Palya, Bannerghatta Road, Bangalore, Karnataka, India – 560076

This Privacy Policy was drafted for Planet Ganges Consulting Private Limited and applies to all services and B2C Programmes offered under the Planet Ganges and Career3X brands. For legal advice specific to your circumstances, we recommend consulting a qualified legal professional.